Privacy Policy

1. Information We Collect

We collect personal information you provide directly to us when you:

Request transportation or delivery services
Contact us via phone, email, or our website
Opt-in to receive SMS/text message updates

The types of information we collect include:

Name
Phone number
Email address
Pickup and delivery addresses
Communication preferences

2. How We Use Your Information

We use your personal information to:

Schedule and manage transport services
Communicate service updates, confirmations, and notifications
Respond to customer service inquiries
Send SMS text messages if you opt in

3. SMS Consent

By providing your phone number and verbally agreeing to receive SMS messages, you consent to receive text messages from Shambhu Transport LLC regarding service updates, delivery notifications, and other operational communications.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out at any time by replying STOP to any message. Message and data rates may apply.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

Service providers and partners who help us operate our business (e.g., dispatch systems, SMS platforms), under strict confidentiality agreements
Legal authorities, if required by law

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Choices

You may:

Opt out of SMS messages at any time by replying STOP
Contact us to update or delete your personal information

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📞 Phone: +15623622282
📧 Email: shambhutrans@gmail.com
🌐 Website: https://shambhutransportllc.com